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Learn more about our pricing and booking fees. We have transparent, competitive fees with payouts before your event. We have kept it simple with no hidden fees.

CLIENTS / EVENT PARTNERS We don’t tempt you with subscriptions or upgrades, all we do is charge a percentage of your ticket price as a fee. This fee can be added onto the ticket price and paid for by the customer, or it can be absorbed and paid for by the event organiser... It’s your choice. All new clients / event partners need to create an account with Stripe In order for our platform to transfer ticket sale funds directly to your account.

BOOKING FEES For all 'Tickets', we charge a 'standard' fee of 5.75% + 50p per ticket. Fees are paid by ticket holders, unless you choose to cover them. This includes all credit/debit card processing fees.
PRODUCTS / MERCHANDISE For all 'Product/Merchandise' sales, we charge a fee of: 5% + 25p (min 50p) per item. This includes all processing fees.
REGISTERED CHARITIES For all registered charities we offer a reduced rate of: 5% + 25p (min 50p) per ticket on all 'Ticket' sales. This includes all processing fees. To qualify for the charity rate, a 'Registered Charity Number' must be provided.
DONATIONS If you are collecting 'Donations' for a registered charity within an event, we charge a fee of: 5% + 25p (min 50p) per donation. This includes all processing fees.
BOX OFFICE On request, all accounts have full access to our box office feature. We recommend using the Stripe Terminal or by manually inputing card numbers into the system to generate sales. This way all sales are managed within your personal Stripe account and if required, refunds can be issued with ease. If you are using a third party PDQ to accept card payments, you will be charged our fee in addition to the fee charged by your card machine provider (our fee is also applicable to cash sales and bank transfers when managed on our system). Our fee will be invoiced for at the end of each calendar month. ㅤ

When will I get my money?

All transactions on our platform are processed using Stripe. Stripe provides a simple way for individuals and businesses to accept card payments. By connecting your own Stripe account, you will have payments processed and deposited directly in to your bank account by them.
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