Learn more about our pricing and booking fees. We have transparent, competitive fees with payouts before your event. We have kept it simple with no hidden fees.
BOOKING FEES For all 'Tickets', we charge a 'standard' fee of 6% + 50p per ticket. Fees are paid by ticket holders, unless you choose to cover them. This includes all credit/debit card processing fees. Free events have no fee, but only a limited amount of free tickets can be issued per event/account. Please discuss with your account manager.
PRODUCTS / MERCHANDISE For all 'Product/Merchandise' sales, we charge a fee of: 6% + 25p (min 50p) per item. This includes all credit/debit card processing fees.
REGISTERED CHARITIES For all registered charities we offer a reduced rate of: 6% + 25p (min 50p) per ticket on all 'Ticket' sales. This includes all credit/debit card processing fees. To qualify for the charity rate, a 'Registered Charity Number' must be provided.
DONATIONS If you are collecting 'Donations' for a registered charity within an event, we charge a fee of: 6% + 25p (min 50p) per donation. This includes all credit/debit card processing fees.
BOX OFFICE On request, all accounts have full access to our box office feature. We recommend using the Stripe Terminal or by manually inputing card numbers into the system to generate sales. This way all sales are managed within your personal Stripe account and if required, refunds can be issued with ease. If you are using a third party PDQ to accept card payments, you will be charged our fee in addition to the fee charged by your card machine provider (our fee is also applicable to cash sales and bank transfers when managed on our system). Our fee will be invoiced for at the end of each calendar month. ㅤ
The fees above are applicable to UK clients using the British pound. For any event organisers outside of the UK we charge a fee of 4.5% plus 50p (or equivalent to the applicable currency, for example: $0.50 or €0.50) per ticket, plus the event organiser absorbs the local fees set by Stripe. For further information, please make contact.